If a good car mechanic has become as elusive as the Loch Ness monster, don’t despair. If you’re wondering how to find car repair that is both effective and reliable, here are some of our top tips to help you find the right car mechanic for your needs.
First of all, it’s worthwhile clarifying what you believe a good car mechanic looks like. Is it a business that offers lower prices, or one that offers the highest quality repairs? Do you value convenience over price (is it more important that your mechanic is local?), or are you searching for a mechanic who offers useful educational advice and tips to help keep your car in the best condition, so it’s on the road for longer?
Narrow down what you’re looking for, so you have a list of ‘must-haves’ that your chosen car mechanic should fulfil.
Check your warranty
Before you start your search for the perfect mechanic, you should also double-check your warranty. Dealerships occasionally offer complimentary servicing for the first few years of your car’s life, so it’s worth checking if you’re eligible for any discounts or offers.
Word of mouth
Next, ask friends and family about their experiences with car mechanics. Ask questions like; were you happy with the end result, was the mechanic easy to deal with, and did the cost seem fair?
The question of how to find car repair isn’t unique, which is why it’s beneficial to ask around and discover how people you know answered it. And remember, just because someone describes a mechanic as fantastic, this doesn’t mean they’re definitely right for you. Keep in mind that you still have to compare their review to your internal set of ‘must-haves’.
Once you have some good recommendations from friends and family, or even if you need a starting point in your search, you can hop online for reviews and recommendations.
Social media is incredibly useful for unearthing relevant feedback on loads of service professionals, including mechanics. Sites like Yelp, the Yellow Pages, Truelocal and even Google Places can help you see what other people think of a business, and narrow down your search.
Be mindful though, that not all online recommendations are reliable or accurate. It’s probably more useful to go for a car mechanic who has a good overall rating, rather than a mechanic with just one standout review.
Once you’ve identified a few mechanics that you believe fit your requirements, it’s advantageous to have a quick, informal phone interview with them. You can tell a lot about a business’s commitment to customer service by the way a non-paying customer is handled.
Check on the mechanic’s warranty period, and whether it covers parts and labour, check their registered affiliations, and even do a drive-by to determine the quality of their workshop. Clean (as clean as a workshop can be!), and well ordered is a good sign. Be mindful of how the mechanic treats you, and whether he or she is willing to offer advice, and a range of options and alternatives. All these are marks of a good car mechanic.
And last but not least, trust your instincts. If something doesn’t feel quite right, then keep searching. The perfect car mechanic is out there, just waiting for your business.
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